Privacy Policy
Your privacy is important to us. Therefore, we want to be transparent about what we intend to do with the information you provide us with or that we will know about you, that is, about your personal data (hereinafter Data), not only because data protection laws require it, but also because we believe in honesty towards our users and customers. Please read this Privacy Policy carefully.
We will notify you in advance of any changes made to this Privacy Policy and we will not make retroactive changes that reduce your privacy rights unless legally required, and if changes are made, your consent will always be necessary. However, you may request at any time to unsubscribe from the services offered on the Website if you do not agree with the modifications made.
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), LOS CLAUSTROS DE AYLLÓN, S.L. informs you that by accepting this Privacy Policy, you give informed, express, free and unequivocal consent for the Data you provide through the website www.losclaustros.com and any other data that you may provide in the future to LOS CLAUSTROS DE AYLLÓN, S.L. through the Hosting Contract or any other means, to be processed by LOS CLAUSTROS DE AYLLÓN, S.L., as the data controller, and on which the security measures, technical and organizational, provided for in current regulations apply.
In this regard and, in accordance with the GDPR, we detail the information on the processing of your data by LOS CLAUSTROS DE AYLLÓN, S.L.
Who is responsible for processing your data?
- Owner: LOS CLAUSTROS DE AYLLÓN, S.L.
- VAT Number: B83840892
- Registered office: C/ La Masó 8, 3rd floor “A” 28034-Madrid
- Email: info@losclaustros.com
For what purpose do we process your data?
Depending on the User’s requests, the purposes for which we will process your personal data are as follows:- Manage the reservations made, including payment management (if applicable) and the management of your requests and preferences.
- Manage the subscription to our Newsletter for the sending of periodic information.
- Manage the sending of commercial communications with offers and promotions from LOS CLAUSTROS DE AYLLÓN, S.L. by electronic and/or conventional means, in cases where the User expressly consents.
- Manage your information requests and contact with LOS CLAUSTROS DE AYLLÓN, S.L. through the means provided for this purpose.
- Manage the provision of the accommodation service and/or other possible contracted services.
- Manage the conduct of surveys and/or evaluations related to the quality of the services provided by LOS CLAUSTROS DE AYLLÓN, S.L.
- If you submit your CV, we will process your data in order to assess and manage your job application, and if necessary, carry out the actions necessary to participate in the different personnel selection processes.
What is the legal basis for processing your data?
The legal basis for processing your data is your consent. The processing of your data will be based on the various purposes detailed in the previous section, and is based on the consent requested.
Likewise, in cases where it is necessary to process the User’s data for the fulfillment of a legal obligation or for the execution of the existing contractual relationship between LOS CLAUSTROS DE AYLLÓN, S.L. and the User, the processing will be legitimized by being necessary for the fulfillment of such purposes.
To which recipients will your data be communicated?
For the fulfillment of the described purposes and for organizational, operational, administrative, etc. reasons, LOS CLAUSTROS DE AYLLÓN, S.L. may contract the services of advisors or professionals to carry out the processing of your data on behalf of the company. This processing is regulated by contract, specifying that the processor will process the data in accordance with the instructions of LOS CLAUSTROS DE AYLLÓN, S.L. and will not apply them for different purposes, nor will they be communicated to other people.
There will be no transfer, transmission, or transfer of personal data, except legal obligation, or at the request of the Public Administration within the scope of its functions. If there is a transfer outside of these cases, the data subject will be informed in advance to give their consent.
What are your rights when you provide us with your data?
Everyone has the right to obtain confirmation as to whether we are processing their personal data. You can exercise the following rights:- Right of access, rectification, erasure, and objection.
- Restriction of processing and data portability.
- Right not to be subject to automated individualized decisions.
- Right to withdraw consent at any time.
How to exercise them: By sending your request to LOS CLAUSTROS DE AYLLÓN, S.L. (via email or postal mail) indicating the reference “Data Protection”. You must attach your name, surname, a copy of your ID card, specific request, and address for notifications. You also have the right to file a complaint with the Control Authority (AEPD) if you are not satisfied with the response.
What categories of data do we process?
- Identifying Data: Name and Surname.
- Contact data: Postal address, email, and mobile phone.
- Personal characteristics: Nationality, date of birth, and gender.
- Payment data: Credit card for reservation management.
- Academic/professional data: Only in case of CV submission.
Video surveillance: Our establishments have cameras to ensure security. The images are kept for a maximum period of 20 days and may be communicated to the Security Forces and Bodies if necessary.